Author Archives: kgreenup

Mar
01

Ingrid DeLoach

I don’t think there’s anyone out there like NGU. Every one of my experiences with them has been very good. They have always been proactive, not reactive and I would highly recommend them to anyone. They are loyal and responsive to us and we return that loyalty and greatly appreciate what they do for us. They are always looking out for our best interests to see where we can improve, so in a way, they’re like a security blanket to me.

Mar
01

Are government-owned vehicles required to have ID cards?

No. However, if you are planning on out-of-state trips, you should have an ID card. The requirements vary by state. Within the state of Tennessee, per Financial Responsibility Chapter No. 292 Public Acts, 2001, vehicles are not required to have them. They meet the Financial Requirement per section (a) (3) of the act: “The motor vehicle being operated at the time of the violation was owned by a carrier subject to the jurisdiction of the department of safety or the interstate commerce commission, or was owned by the United States, this state or any political subdivision thereof, and that such motor vehicle was being operated with the owner’s consent."

Mar
01

If Tennessee State Law is followed whereby home school students are allowed to participate in school-sponsored athletics and extracurricular activities, what is the position of the TNRMT Student Accident coverage for the home-schooled students?

Under the Student and Athletic coverage, “student” is defined as a student enrolled in a participating school at the time of the accident. Since a home-schooled participant would not meet the eligibility requirements, a home-schooled student would not have any coverage under the TNRMT program. Thus, the school’s athletic program should require the home-schooled student to provide proof of coverage as an additional insured for the purposes of liability to the school.

Mar
01

Is Workers Compensation provided for students who are doing work at school for which they are being paid?

Yes but this payroll must be included in the final audit for the term.

Mar
01

We will be doing extensive remodeling to one of our buildings. Will this work be covered by our liability policy?

No. You will need to have a separate builder’s risk policy issued to cover this exposure.  Please contact us for assistance in securing this coverage.

Mar
01
Mar
01

Our school district contracts the use of privately owned buses and their drivers. Will our insurance cover the operation of these buses?

Yes. These buses will be covered under the TNRMT program provided they are listed on the schedule of vehicles and arrangements have been made through contractual assumption of liability. IMPORTANT: The owner/driver of the school bus will be covered only if the school district has agreed in writing and by contract to cover such liability and we have been duly informed.

Mar
01

Our school district is planning on renting a van to take students and faculty to an event out of town. Does our insurance cover this van?

Yes. The TNRMT program covers liability created by an accident involving this van. IMPORTANT: However, the van you rent must be one that is designed to carry a maximum of 10 persons (including the driver). Larger capacity vans do not meet federal motor vehicle safety standards for any kind of pupil transportation to or from school or school-related activities.

Feb
29

Donna Robinson

 

 

Donna joined NGU in 2001 after a former co-worker said she should come and work here. She is an expert in working with public entities and as a customer service representative, she has to be able to think on her feet and do whatever it takes to make our customers happy. And we have happy customers, so we owe much of that to Donna, even though now she only comes in a couple days a week or more during our busy season. She’s been doing this for more than 25 years, so she’s spent a long time honing the craft of getting it done right the first time.

“To the best of my ability, I am going to make sure that the client is taken care of,” says Donna. “I’m proud to say I have a good working relationship with all my clients.”

Never one to sit idle, during her time away from work, Donna’s always staying busy, whether it be spending time with her daughter and her father, shopping, taking trips or doing needlework, such as hand-made Christmas stockings and crocheted baby blankets.

Donna grew up in Macon County, Tennessee, and then followed her husband to Murfreesboro and Memphis, where he was attending college. Donna’s husband passed away many years ago and she now lives with her daughter and father in Hendersonville.

Feb
29

Betsey Sullivan

 

 

Betsey has been with NGU since 1999, coming aboard roughly three months after John Evans founded the company. She has an uncanny ability to soothe clients who get irritated or concerned over their current situation. Given her position, it’s important for her to be able to multi-task, which she does considerably well. It’s her job to make sure that our customers talk to a live person to resolve their issues and she’s always there for them. She has been in the insurance industry since 1978, so she has lots of experience making sure that her customers are taken care of.

“I have been asked many times to resend documents to clients that they already have but they know I can put my hands on them faster than they can. Some people might find that annoying, but I embrace it because it means they trust that I have everything in order for them,” says Betsey. “I just enjoy making people happy.”

Her biggest personal passion is her family.  She enjoys spending time with her children and grand kids. She enjoys traveling, reading, swimming, boating, quilting, making crafts, sewing and watching Alabama football. She is passionate about finding homes for abandoned dogs and cats, so Betsey loves volunteering at animal shelters. And every afternoon, her own dog takes her for a walk. She also does volunteer work at her church and her granddaughters’ school.

Betsey was born in South Dakota but, as the daughter of a military family, she grew up all around the country.  When her father retired, they moved to Tennessee, where she went to college, but she moved around a couple times before settling in Nashville.