I like working with NGU because they provide not only protection, but also training and they’re constantly checking in to make sure that things are being carried out well. I like the personality of our representative. If he doesn’t have the answer, he can always put us in touch with the people that can meet our needs, but I’ve never asked for anything they couldn’t deliver. Having a relationship with NGU means I can rest assured that there is a professional representing our interests.

We are so grateful for the service and responsiveness of NGU. We have enjoyed our experience with them. We don’t have to wait for answers, they are extremely responsive. Our relationship with NGU gives me the peace of mind that we will always be taken care of when we need them. It’s hard to imagine what our risk management program would be like without NGU by our side. They keep their promises and that’s a trust you can’t put a price tag on.

I like talking to a live person, not automated systems and that’s the personal service that NGU provides to us. They follow up with me and I know that I can always call them in a heartbeat and they will be there. They do what they say they will do and always honor their commitments. Our risk management program was a headache before we started using NGU and now I’m happy to say it’s one less thing I have to worry about.

I don’t think there’s anyone out there like NGU. Every one of my experiences with them has been very good. They have always been proactive, not reactive and I would highly recommend them to anyone. They are loyal and responsive to us and we return that loyalty and greatly appreciate what they do for us. They are always looking out for our best interests to see where we can improve, so in a way, they’re like a security blanket to me.